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FAQ

When will my order get to me?

We make all of our products to order. An order is usually ready for dispatch within 3 working days. As soon as we have handed over your items for shipping, you will receive a tracking link from us so that you can follow the journey of your package.

Please note that processing times can take up to 20 days during busy periods. In this case we will contact you.

Can I also put fresh flowers in my vases?

A waterproof glass insert is included in the scope of delivery*. So you can decorate your apartment with our vases in a variety of ways - whether with dried flowers, fresh flowers, plant cuttings, pens or joints.

*except for our Amalia. With a diameter of 9 cm, you can put any normal glass in it.

I'm lazy. Can I wash the vases in the dishwasher?

We understand that you don't feel like doing the dishes. But you should clean the vases by hand. The waterproof glass inserts can be easily removed and cleaned. Our vases are not suitable for the dishwasher.

Is my vase shatterproof?

Our vases can withstand light falls from a normal height of up to 2 meters. In the quality test with cats, neither vases nor cats were harmed.

They are shatterproof, but can get some scratches optically.

However, we do not recommend encouraging your pets, children or clumsy friends to knock over the vases, so that you can enjoy them for as long as possible.

Your vases are beautiful. Do you also deliver abroad?

We are pleased that our vases are also well received abroad. Since we are still a very small studio, our shop is (still) limited to the German market.

I have a retail store. Do you also offer your vases wholesale?

Yes! Write us your ideas in the contact form below or to hello@maiis.de and we will send you our B2B catalogue. Since we're still small, we don't have the bandwidth to work with everyone. However, we will do our best to work with you!

Are your items really compostable and is a tree actually planted?

Yes, we deliberately chose sustainable PolyTerra PLA for our main material. On the manufacturer's website you will find more information about compostability and the cooperation with One Tree Planted.

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